Founded in July 2009, Next BPO Solutions, Inc. is a company formed to fill the gap left open by many Business Process Outsourcing (BPO) service providers. The Offshore Outsourcing industry has continually grown for the past few years, even surpassing the growth forecasts made by leading analysts. This is primarily due to the fact that you can lower your costs by outsourcing non-core portions of your operations. And lower costs allow you as a business owner to focus on growing your business and concentrate on improving your core competencies. With Next BPO Solutions, you outsource not only the processes but most importantly, the key functions of your business. While many companies have indeed cut down on operational costs out of their decision to outsource, it turned out they have actually spent more in terms of man hours and training investment as they constantly need to manage their outsourcing service providers to make sure that Service Level Agreements (SLAs) are strictly followed and that qualified and highly trained resources have been fielded and are available on the agreed service period or coverage. As most outsourcing companies have already defined their service implementation processes, you are forced to adapt to their system and adjust to their processes to make sure that you achieve your outsourcing goals and objectives.
But shouldn’t it be the service providers adhering to your processes so you can achieve your goals? At Next BPO Solutions, we don’t simply supply you with resources able to perform certain functions. We make sure that we are able to provide you with an outsourcing solution which will include adaptive processes implemented by a highly effective team working as members of your own organization. We call this our Customized Outsourcing Solution. We call this Business Function Outsourcing (BFO) You define your needs and we will find ways to meet them.
To know more about Next BPO Solutions and our Customized Outsourcing Solutions, Contact us today to find out how you can achieve your outsourcing goals here in the Philippines.