JOIN THE TEAM

CUSTOMER SERVICE

Customer Support Representative

Responsibilities:
  • Handle calls to communicate and translate care choices.
  • Help provide high-quality, patient-centered care.
  • Coordinate care across settings, including doctors’ offices, hospitals, rehab centers or home settings.
  • Frequently explain to patients and their family the instructions or diagnoses.
  • Ensures questions and concerns are processed and communicated with patients and referral sources both verbally and in writing in a timely manner.
  • Resolves all customer questions or concerns via multiple media; the phone, email, online chat or social media.
  • Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation.
  • Responsible for maintaining and updating patient medical records.
  • Present progress and results of tasks to management and other interested parties in person or in digital format.
  • Conduct regular analyses of processes and procedures, adjusting when necessary.
  • Perform other relevant duties as required.
  • Establish contact lists of collaborators and update information periodically.
Qualifications:
  • 2-5 years of working experience
  • Excellent written communication skills, especially in the English language.
  • Spanish speaking CSRs are also needed.
  • Ability to clearly communicate, expressing requirements and expectations to a wide range of individuals
  • Strong attention to detail
  • Critical thinking and problem-solving skills essential.
  • Basic computer skills, especially email, spreadsheets, and presentation creation software.
  • Cooperative and communicative attitude with executive staff, managers, and employees.
  • Ability to manage multiple priorities, establish workflows and meet necessary deadlines.

Remote Care Associate

Responsibilities:
  • Handle calls to communicate and translate care choices and treatment plans to patients.
  • Help provide high-quality, patient-centered care.
  • Coordinate care across settings, including doctors’ offices, hospitals, rehab centers or home settings.
  • Frequently explain to patients and their family the instructions or diagnoses.
  • Promote evidence-based medicine and use data to evaluate quality and cost measures.
  • Ensures questions and concerns are processed and communicated with patients and referral sources both verbally and in writing in a timely manner.
  • Resolves all customer questions or concerns via multiple media; the phone, email, online chat or social media.
  • Appropriately schedules patient appointments for consultations, evaluations, treatments, follow-up, or re-evaluation.
  • Responsible for maintaining and updating patient medical records.
  • Present progress and results of tasks to management and other interested parties in person or in digital format.
  • Conduct regular analyses of processes and procedures, adjusting when necessary.
  • Perform other relevant duties as required.
  • Establish contact lists of collaborators and update information periodically.
Qualifications:
  • Is a registered nurse (Philippines)
  • 3-5 years of experience working in a hospital setting.
  • Spanish Speaking nurses are also needed.
  • Excellent written communication skills, especially in the English language.
  • Well versed in health education and communicating information regarding diagnoses, medications and post-discharge care instructions.
  • Ability to clearly communicate, expressing requirements and expectations to a wide range of individuals
  • Strong attention to detail in evaluating the completion of various phases of patient care
  • Strong attention to detail in evaluating the completion of various phases of patient care
  • Basic computer skills, especially email, spreadsheets, and presentation creation software.
  • Cooperative and communicative attitude with executive staff, managers, and employees.
  • Ability to manage multiple priorities, establish workflows and meet necessary deadlines.

Admin

Occupational Health Nurse

Qualifications:
  • Candidate must possess at least Bachelor's/College Degree in Nursing or equivalent
  • Must be a Registered Nurse
  • At least 1 year relevant experience as a company nurse
  • First Aid/Basic Life Support Training
  • Completed 40 hours of Basic Occupational Safety and Health Training conduced by an accredited safety training organization
  • Good verbal, written and presentation skills
  • Amenable to work in shifting schedules
  • Must be able to start ASAP

IT SUPPORT

DATABASE MANAGER

Job Description:
As a Database Manager, your primary responsibility will be to oversee the design, development, and maintenance of the organization's databases. Your duties may include:

  • Database Design: You will be responsible for designing and maintaining the organization's MySQL databases, including creating database schemas, tables, and relationships.
  • Database Development: You will be responsible for developing and maintaining stored procedures, functions, triggers, and views in MySQL.
  • Database Administration: You will be responsible for managing the performance, security, and availability of the organization's MySQL databases on Windows Server and Linux Server platforms.
  • Backup and Recovery: You will be responsible for creating and implementing backup and recovery strategies to ensure the organization's data is secure and recoverable in case of system failure or disaster.
  • Technical Support: You will need to provide technical support to users of the MySQL databases on Windows Server and Linux Server platforms.
  • Documentation: You will need to create and maintain documentation for the MySQL databases on Windows Server and Linux Server platforms.
  • Learning and Growth: You will be expected to continue learning and growing in your skills and knowledge of MySQL database management, Windows Server, and Linux Server administration.
Qualifications:
  • Minimum of 5 years of experience in MySQL database management, Windows Server administration, and Linux Server administration.
  • Strong knowledge of SQL and experience in developing stored procedures, functions, triggers, and views in MySQL.
  • Experience in database design and administration, including performance tuning, backup, and recovery.
  • Familiarity with Windows Server and Linux Server administration, including server installation, configuration, and maintenance.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • A strong desire to continuously learn and grow your technical skills is highly valued in this role.
  • Graduate of IT, Computer Science, Computer Engineering or equivalent
  • At least 4-5 years of experience in Wintel Engineering, L3 experience is required.
  • Tools/Skills/Technologies: Azure Cloud Infrastructure, Wintel Engineering, Citrix, routing, switching, firewalls, Windows Servers, Microsoft SQL Server, Virtualization (VMWare), etc.
  • Candidate must be open to work temporarily work from home, for 6 months project-based engagement. Dayshift Schedule.
  • Candidates with 5 - 10 years of IT infrastructure related experience.
  • Understanding or experience working with networking devices: OSI/TCP/IP, VPNs, Load Balancers, Firewalls, Proxy, etc.
  • Understanding or experience working with virtualization solutions: VMware, Citrix, WVD, etc.
  • General understanding of storage concepts: NAS/SAN.
  • General understanding of access provisioning and LDAP solutions like Active Directory
  • Excellent troubleshooting skills on applications, OS, and DB.
  • OS and application end user support experience
  • Solid understanding of wide and complex 3-tier architectures
  • Operating systems: Windows 10, Windows server
  • Advanced/Native verbal and written English proficiency.
  • Solid analytical mindset
  • Strong service client, collaboration, and growth mindset

JUNIOR DEVELOPER (Frontend)

Job Description:
As a Frontend Junior Web Developer, your primary responsibility will be to develop and maintain the frontend of web applications. Your duties may include:

  • Frontend Development: You will be responsible for designing and developing user interfaces using ReactJS, ElectronJS, Yii2, and CSS.
  • API Integration: You will be responsible for integrating APIs with the frontend, ensuring data is displayed and processed correctly.
  • CMS Development: You will be responsible for creating custom WordPress themes using page builders such as DIVI or Elementor.
  • Design: You will be responsible for creating mockups and designs using Figma, Sketch, or Adobe XD.
  • Debugging and Troubleshooting: You will be responsible for debugging and troubleshooting issues that arise in the frontend.
  • Collaboration with other teams: You will be responsible for collaborating with other teams such as backend developers, project managers, and quality assurance analysts to ensure the success of the projects.
Qualifications:
  • Minimum of 2 years of experience in frontend development using ReactJS, ElectronJS, Yii2, JavaScript, and CSS.
  • Experience in API integration and working with third-party APIs.
  • Strong knowledge of CMS development, including WordPress, DIVI or Elementor page builders.
  • Proficiency in using design tools such as Figma, Sketch, or Adobe XD.
  • Familiarity with Agile development methodologies and version control systems such as Git.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • A bachelor’s degree in computer science or a related field is preferred.
  • A strong desire to continuously learn and grow your technical skills is highly valued in this role.
  • Familiarity with other frontend technologies such as Angular, Vue.js, or Backbone.js is preferred.
  • Experience with responsive design and cross-browser compatibility is heavily required.
  • Familiarity with web development tools such as npm, Webpack, or Gulp is preferred.

SENIOR DEVELOPER

Job Description:
As a Senior Developer, your primary responsibility will be to design, develop, and maintain software applications. Your duties may include:

  • API Development: You will be responsible for designing, developing, and maintaining RESTful APIs for web and mobile applications.
  • Backend Development: You will be responsible for developing and maintaining backend services and APIs using technologies such as Node.js, Ruby on Rails, or Laravel.
  • Database Design and Management: You will be responsible for designing and maintaining databases, including creating database schemas, tables, and relationships.
  • Technical Leadership: You will be responsible for leading a team of developers and ensuring that projects are completed on time and to the highest quality.
  • Code Review: You will be responsible for reviewing code and ensuring that it meets coding standards and best practices.
  • Documentation: You will be responsible for creating and maintaining technical documentation for the applications you develop.
  • Collaborate with other teams: You will be responsible for collaborating with other teams such as project managers, and quality assurance analysts to ensure the success of the projects.
Qualifications:
  • Minimum of 1 year of experience in software development, with a focus on API technologies, and backend development.
  • Strong knowledge of at least one backend framework such as Yii2 or Laravel.
  • Strong knowledge of RESTful API design and development.
  • Experience in database design and management, including SQL and MySQL.
  • Experience in working with version control systems such as Git.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Ability to work independently and as part of a team.
  • A bachelor’s degree in computer science or a related field is preferred.
  • A strong desire to continuously learn and grow your technical skills is highly valued in this role.
  • Experience in technical leadership is a plus.

OTHER POSITIONS

Project Coordinator/ Manager

Responsibilities:
  • Consulting with the client to determine the project’s desired appearance and functionalities.
  • Plan and develop the project idea
  • Solve Issues that may arise during the project.
  • Keeping abreast of developments and trends in the project design.
  • Coordinate project management activities, resources, equipment and information
  • Break projects into doable actions and set timeframes
  • Liaise with clients to identify and define requirements, scope and objectives
  • Monitor project progress and handle any issues that arise
  • Ensure stakeholder satisfaction
Qualifications:
  • Bachelor's degree in computer science with coursework in graphic design, web development, or similar.
  • Proven work experience as a Project Coordinator or similar role
  • Experience in project management, from conception to delivery
  • Extensive knowledge of advancements and trends in web design.
  • Advance proficiency in programming languages, such as Java, HTML, or PHP.
  • Exceptional ability to contribute creativity and innovation to projects.
  • Superb leadership, collaboration, and communication skills.
  • Excellent organizational and time-management skills.
  • Solid organizational skills, including multitasking and time-management
  • Strong client-facing and teamwork skills
  • Hands-on experience with project management tools
  • Familiarity with risk management and quality assurance control