Service delivery is a never-ending cycle. At Next BPO Solutions, we adhere to our 4-Phase service delivery process to ensure that the solutions and processes implemented to adhere to clients’ specifications, and those constant improvements are carried out in response to the client’s constantly changing needs and business landscape.
Our 4-Phase Outsourcing Service Delivery Process(TM) includes:
Phase 1 – ENGAGEMENT
Phase 2 – TRANSITION
Phase 3 – IMPLEMENTATION
Phase 4 – IMPROVEMENT
We don’t follow a cookie-cutter approach for your requirements. Our outsourcing solutions are unique for each of our client’s needs.