Next BPO Solutions’ Outsourcing Services Delivery Process


Service delivery is a never-ending cycle. At Next BPO Solutions, we adhere to our 4-Phase service delivery process to ensure that the solutions and processes implemented to adhere to clients’ specifications, and those constant improvements are carried out in response to the client’s constantly changing needs and business landscape.

BPO Company Philippines

Our 4-Phase Outsourcing Service Delivery Process(TM) includes:

Phase 1 – ENGAGEMENT

Phase 2 – TRANSITION

Phase 3 – IMPLEMENTATION

Phase 4 – IMPROVEMENT

We don’t follow a cookie-cutter approach for your requirements. Our outsourcing solutions are unique for each of our client’s needs.