Back Office


back office support philippines

For small or medium companies, setting up huge back-office operations may add up to the costs and affect long-term business viability. Using the latest software and online technologies, you can now have a team supporting your front liners at any time of the day.
This means your front liners and production people are able to work more efficiently as they are able to tap into your support resources almost 24 hours a day. An order can be received from your client in New York, which is received and processed by your back office staff in the Philippines and handled for production by your manufacturing team in Thailand or China. The client then gets an advice the following day that its order has already been sent by courier and should be received within the next 24-48 hours.

By outsourcing your back office, you unbundled your teams’ productivity. You also free up the unnecessary real estate and office maintenance costs. Among the back office functions you can outsource are:

    •   Billing and Collection
    •   Procurement
    •   Data Encoding and Order Taking