Careers At Next BPO Solutions

Touted to be a multi-billion dollar industry now and for the years to come, the BPO industry provides bright career opportunities to highly talented individuals. You can be a part of a global company without the need of working overseas.    You will also have the privilege of becoming a member of a diverse team of individuals, working daily and interacting with co-workers and clients virtually from anywhere around the world.

Embark into a global career! Be a trailblazer! Join our dynamic team! Career opportunities in the following positions:

                             Careers At Next BPO Solutions

 

 

 

 

 

 

 

 

 

 

 

Software Development Manager

Responsibilities:

  • Liaise with staff, resellers and customers to identify feature requirements.
  • Create stories and functional specification for new feature requirements.
  • Manage outsourced team of developers and testing staff.
  • Manage ongoing development using Producteev.
  • Feedback and test new features with development team.
  • Hands on coding if required

 

Requirements:

  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology or equivalent.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • At least 4 years experience managing software teams.
  • Preferably Assistant Manager / Managers specializing in IT/Computer - Software or equivalent.
  • Knowledge on Silverlight, HTML5, Jquery, MVVM, MVC etc.
  • Excellent English communication and telephone skills
  • Qualified candidate must be able to start ASAP.
  • Full-Time position(s) available.

 

Help Desk Support

Responsibilities:

  • Performs technical support via phone, ticket/email and chat related (but not limited to) setup of Managed Service Providers, Information security and other security services;
  • Performs escalation of issues that are "out-of-scope" following established procedures and guidelines;
  • Ensures availability of data and adherence to reportorial requirements.
  • Maintenance of invoicing, debtors, credit control and general accounts.
  • Reports directly to CFO.

Requirements:

  • Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.
  • At least 6months experience as a TSR performing Windows server maintenance and remote server management
  • Strong knowledge of computer programming language, security, server installations and maintenance.
  • Ability to use and maintain Quickbooks online edition.
  • Excellent English Communication and Telephone Skills.
  • Applicants must be willing to work in Davao City and in shifts.
  • Preferably 1-4 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
  • Qualified candidate must be able to start ASAP.
  • Full-Time position(s) available.

 

Virtual Assistant (Social Media)

 Responsibilities:

  • Collect and email document list.
  • Schedule call sesion with prospective client.
  • Record and transcribe conversation with prospective client.
  • Prepare documents and correspondence.
  • Promote/upsell company's product/services.

Requirements:

  • Candidate must possess at least a Bachelor's/College Degree , any field.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Knowledge on Social Media platforms such as Facebook, Twitter and LinkedIn
  • Will give high preference to "single mothers" as part of client's advocacy.
  • Fluent in English (Verbal & Written)
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
  • Must be able to work in a fast-paced, deadline-driven environment.
  • Accurate and attentive to detail
  • Highly trainable, flexible and can easily understand instructions
  • Willing to work full-time and on shifting schedules.
  • 5 Full-Time position(s) available.

 

Content Writer

Main Tasks:

• Short article writing about all kind of applications and services.

• Short reviewing/description of applications

• Re-writing of applications descriptions

 

Requirements:

• Very fluent English in writing (ideally native English speaker)

• With good grasp of latest information technologies 

• Highly adept in using latest internet tools, office suites and editing tools  (Social media platforms, Skype, FTP, Wordpress, CMS, MS/Open Office, Google)

• Multi-tasker

• Willing to work in different shifts (6AM - 2PM)

Salary:

Php18,000-20,000

 

Multilingual Telesales Agent

Responsibilities:

We are launching a team that will provide customer teleservices for our international client. The successful  candidate will:

  • Make phone calls in order to sell the product.
  • Reports directly to the team leader.
  • Explain products and services to potential clients.
  • Consistently meets or exceeds sales goals by utilizing telephone based selling approaches.
  • Adheres to guidelines and protocol set by the client.

As a pioneering team, this job provides careers advancement opportunities as we look at growing the team and training leaders from within.
If you have gained at least 3-6 months of Call Center work experience already, then you might be qualified for the job already.
APPLY NOW and get Php3,500 signing bonus!!!

Requirements:

  • Candidate must possess at least a Vocational Diploma/Short Course Certificate, Bachelor’s/College Degree in any field.
  • Proficient in any of the following languages: French, Korean, Arabic, Bahasa Indonesia, Bahasa Malaysia, Japanese, Chinese, Hindi, Spanish and Thai.
  • At least 3-6 months Call Center work required.
  • Strong negotiation and persuasive skills.
  • Ability to achieve and exceed monthly individual and team sales goals.
  • Ability to multi-task in a fast-paced team/organizational setting.
  • This work requires rotation to different shifts, candidate must be willing to be in different shifts. (Standard Night Shift Differential applies).
  • Visa/Work Permit for foreign nationals.
  • Qualified candidates must be able to start ASAP.
  • 30 Full-Time position(s) available.

Attractive compensation package awaits successful candidates.
***Monthly Basic Salary + Commissions + Incentive***

 

Web Content Manager

 Responsibilities:

  • Create, develop and manage content for organization’s web presence (requires working with content management software)
  • Maintain a consistent look and feel throughout all web properties
  • Copy, edit and proofread all web content
  • Keep current with emerging web technologies through relevant blogs and events
  • Assure web-based information is archived for future needs and reference

Requirements:

  • Bachelor’s degree in English, Journalism, Technical Writing or a related field
  • Exceptional communication and organizational skills
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment
  • Experience in media/publishing articles on any medium is a plus
  • Excellent spoken and written English skills
  • Experience in Graphics Design is an advantage
  • Must be highly creative and able to cope up with the latest trends
  • Must have knowledge in web development/design as well as experience in handling servers.
  • Candidate must have good problem-solving skills and must be a critical thinker.
  • Able to create, edit and update articles according to the latest trends.
  • Can work with minimal supervision
  • Willing to be assigned on a Night or Graveyard Shift.
  • 1 Full-time position available

 

Senior Silverlight Developer

Responsibilities:

  • We are looking for a talented Silverlight Web/Mobile Application Developer who will be responsible for developing web-based applications and related backend systems and also development of mobile applications for Android and IOS.
  • Responsible for the coding and testing of mobile and web applications.
  • Qualified candidates will also be involved with design and development of components for the applications.
  • Qualified candidates will be assigned to UK Shift for an IT Service Firm.

Requirements:

  • Experience in web development and applications development (Android and IOS) is a plus
  • Excellent spoken and written English skills
  • Must be knowledgeable in the following Programming Languages: C#, C, C++, ASP.Net, HTML 5
  • Candidate should also possess knowledge in Mobile Apps Development (preferably Android and IOS)
  • Must have advance problem-solving and critical thinking skills
  • 35-40k Salary based on experience
  • 2 Positions available

 

 Call Center Agent

Responsibilities:

We are launching a team that will provide customer teleservices for our international client. The successful candidate will:

  • Answer sales queries and guide clients on proper product/service selection;
  • Receive/resolve customer complaints;
  • Follow-up with concerned departments and clients on their issues to ensure closure of support tickets;
  • Promote client's products and services (through outbound calls) when required for the shift;
  • As a pioneering team, this job provides career advancement opportunities as we look at growing the team and training leaders from within.
  • Those assigned to Sales functions will also enjoy good incentives. If you have gained at least 3-6 months of Call Center work experience already, then you might be qualified for the job already so APPLY NOW!
  • 2 Team Leaders and 2 QA Analysts also needed for the team.
  • Be sure to specify if you are interested and qualified for these positions.

Requirements:

  • Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
  • Experience in handling financial-related accounts highly preferred.
  • Fluent in English (Verbal and written)
  • At least 3-6 months Call Center work required.
  • This work requires rotation to different shifts, candidate must be willing to be in different shifts (standard Night Shift Differential applies).
  • 35 Full-Time position(s) available.

 

Technical Support Representative

Responsibilities:

We need additional Tier 1 Technical Support Representatives (TSR) in our Davao Operations Center for our client, a Web Hosting company in North America.

•  The Tier 1 TSR provides first level technical technical support and assistance to clients who may need  
    help or are not able to setup their own web server, upload/download files via basic FTP services,    
    create/delete email accounts, manage online services and administer their hosting accounts.
•   The team will provide 24x7 service coverage to the Web Hosting company's clients in USA, Canada, Europe,
    Asia, Australia and New Zealand.

Requirements:

•   Candidate must possess at least a Bachelor's/College Degree , Computer Science/Information Technology,
     Engineering (Computer/Telecommunication), Business Studies/Administration/Management or equivalent.
•   Required skill(s): Customer/Technical Support, Internet Applications, Web Hosting Services, Basic
     Networking, FTP Services, CPanel.
•   Excellent English Communication and Telephone Skills.
•   Applicants must be willing to work in Davao City and in shifts.
•   Preferably 2-3 Yrs Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
•   Qualified candidates must be able to start right away.
•   5 Full-Time positions available.

 

If you find a suitable postion for your skills. Apply Here!

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